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Home Try On Program Terms and Condition

Here at Mia Riley, we strive to make ordering a wedding dress online as easy and stress free as possible.  That’s why we’re introducing the Home Try On program. With the ‘Home Try On Program’, our team will work with you to get a size that is closest to your fit.  By participating in the Home Try On Program, you agree to the terms and conditions outlined on our website.  

 

Fees:

There is a $65 fee to cover shipping and handling for each requested sizing box.  If the gown is purchased as a result of the sizing box, the $65 fee (and ‘Try The Sample’ fee [additional $35]) will be credited to the purchase price of your order, excluding sales tax if applicable.  Credit will be given via code to be used on checkout. Try On Program fees are non refundable.

 

Shipping and Returns:

All sizing boxes will be shipped ground with a signature requirement. Please provide a shipping address that will have someone close to you sign for the package if you plan to not be available for the delivery, or make arrangements to ship to an address that will accept your delivery on your behalf. Mia Riley reserves the right to charge any reship fee or cancellation fees incurred from Fed Ex. 

 

Each box will have pre-paid return label to be used to ship the box back.  If the label is lost, please contact your stylist to have a new label sent to you.  

 

Try On Sample:

 

Samples are meant for reference only.  They are only available in a size 6 and/or size 16w only.  Mia Riley will work with you to get a sample that is closest to your size in order to allow you to try on the sample.  However, the sample is not intended to determine your size.  

 

Additional Fees:

 

We understand that these are sizing pieces with the intention to determine the right size for your gown.  However, if there are major damages to the dress, please immediately inform your stylist. Failure to do so may incur additional fees. Any damage to the sample will result in a full charge of the dress.  If the gowns from the sizing box or sample require extensive cleaning, dry cleaning fee may be charged. Mia Riley will commit to do a full inspection prior to shipping out any gowns. Please inspect the gowns upon receipt and inform your stylist of any issues immediately.  Failure to do so may result in a charge.  

 

Timeline:

In order to make sure that our brides are able to participate in this program and to give us time to clean the sizing gowns and sample, the package must be shipped within four (4) calendar days of the package being signed for.  If more time is needed with the package, please let your stylist or the Mia Riley team know immediately via text, phone call, or email (hello@miariley.com) so logistics can be arranged to provide an extension. Failure to do so will result in purchasing the sizing gowns. The purchase price for the gowns is $599 EACH.  Unfortunately returns can not be accepted for the Sizing Gowns and samples if purchased.  

 

Mia Riley will work with you to find the perfect time to ship your ‘Home Try On’ box, however due to limited quantities of sizing gowns and samples - gowns will go out on a first come first serve basis.  If you require the box by a certain time, please inform your stylist. Rush shipment is available, but additional fee may apply. 

 

For more information please contact hello@miariley.com.